Faq

  • 01

    How can I get in touch with Metco Trading?

    You can contact us through our website’s contact form, by…

    You can contact us through our website’s contact form, by email, or by phone. Our dedicated team is ready to assist you with any inquiries…

  • 02

    Can I track my order?

    Yes, we provide tracking options for your orders. Once your…

    Yes, we provide tracking options for your orders. Once your order is placed, we will share the necessary information to help you monitor its status.

  • 03

    How does Metco Trading handle customer inquiries?

    We take customer inquiries seriously and strive to respond promptly.…

    We take customer inquiries seriously and strive to respond promptly. Our team is available to assist you with any questions or concerns you may have…

  • 04

    Do you offer logistics services?

    Yes, we provide logistics services as part of our commitment…

    Yes, we provide logistics services as part of our commitment to facilitating the trading process for our clients. This includes transportation, storage, and handling of…

  • 05

    What are your payment terms?

    Our payment terms are flexible and can be discussed during…

    Our payment terms are flexible and can be discussed during the negotiation process. We aim to accommodate our clients’ needs while ensuring secure and timely…

  • 06

    Can I get a quote for your products and services?

    Yes, you can request a quote for our products and…

    Yes, you can request a quote for our products and services by contacting us directly through our website or via our provided contact information.

  • 07

    What is Metco Trading?

    Metco Trading is a company established in 2013, specializing in…

    Metco Trading is a company established in 2013, specializing in the trading of non-ferrous concentrates, metals, and ores. We are dedicated to building long-term relationships…

  • 08

    What types of products do you trade?

    We specialize in trading a variety of non-ferrous metals and…

    We specialize in trading a variety of non-ferrous metals and concentrates, including copper, lead, zinc, and gold. We also deal in various ores related to…

  • 09

    What services does Metco Trading offer?

    Our services include hedging, financing, and logistics, tailored to meet…

    Our services include hedging, financing, and logistics, tailored to meet the specific needs of our clients in the trading and commodity sector.

  • 10

    How does Metco Trading ensure quality and reliability?

    Our experienced team is committed to maintaining high standards in…

    Our experienced team is committed to maintaining high standards in our trading practices. We prioritize strong, long-lasting relationships with our partners to ensure quality and…